Self Storage Menu

Storage Advice & FAQs

Here are a few ideas on how to take a little bit of the pain out of moving your stuff into storage. For some frequently asked questions and answers please scroll to the bottom of the page.

Please talk to our friendly fully trained members of staff at your local self storage depot who can recommend van hire and removal companies, provide you with packing materials and answer any questions you may have.

Planning ahead

Visit Dainton Self Storage to establish which storage unit size you will need or try our online self storage calculator.

Reserve the required storage unit for up to 7 days in advance – this saves time when moving into your storage unit. You will have enough to do on the day and you can rest assured that you have the space that you will need!

It is important that all self store paperwork be completed prior to filling your unit, this can be done prior to arrival or on site.

Make sure that you have enough packing materials – we can provide boxes and packaging for storage and removals.

Packing up

Download our packing advice sheet by clicking here

We recommend customers should:

  • Disassemble the big pieces – keeping the screws etc. in labelled bags
  • Box everything to avoid losing things
  • Use proper storage boxes that won’t collapse
  • Spread heavy items about so that boxes are not too heavy
  • Wrap china and glass piece by piece. Put the heaviest items at the bottom and pad out corners and empty spaces
  • Label your boxes clearly and preferably on the top and on one side. Ideally make a list of numbered boxes
  • Clean out fridges, freezers, ovens and food cupboards, and tape doors closed for the journey
  • Ensure all white goods are clean & dry

In the van

For a long distance choose a van big enough for just one trip. For shorter distances plan several trips in a smaller van.

  • Load the biggest items first, and pad spaces between items
  • Tie everything so it doesn’t topple or slide about
  • Put your handbag, wallet, specs and keys in one bag in the cab of the van

At your storage unit

Follow these tips when storing goods in a unit:

  • Store largest items first
  • Fill hollow items i.e. wardrobes with boxes
  • Label and number all boxes – keep a numbered list, and stack boxes with labels visible
  • Store appliances clean, with doors wedged open
  • In a large unit, leave access space down the middle
  • Put dust sheets over stored goods

Dainton self storage frequently asked questions:

Any Questions? Call us on 01626 835547 if you don’t find your answer below. We’ll be pleased to help. Office hours are Monday to Friday 08:30 to 17:30, Saturday 09:00 to 16:00 and Sunday 10:00 to 16:00.

Is there a minimum storage period?
Yes. We have a minimum self storage period of 1 month.
Do I have to pay a deposit?
Yes. 50% of a months rental on the size of unit you take on. This is fully refundable upon vacation within 30 days of vacating.
Do I need insurance?
Yes, Insurance for goods in storage is mandatory at both our internal and external self storage sites. We can provide insurance cover for all our customers or you can arrange your own.

Please enquire at your local depot regarding options.
How much notice do I need to give before I can move my goods into storage?
You can move in straight away (subject to availability) on the same day you enquire or by arrangement, at your convenience. You can reserve your storage unit up to 7 days in advance for free.
What do I need to bring to start storing?
1. Two forms of ID, one should be photographic (driver's license, passport etc.)
2. Payment (credit/debit card, cheque or cash)
3. Direct Debit details
4. A padlock (we sell them if you forget)
5. Proof of insurance for items in storage
What can I store? Is there anything Dainton Self Storage cannot store?
You can store almost anything at Dainton Self Storage, as long as it's not perishable, flammable or illegal!

You cannot store gas, any flammable items, fireworks, perishable foods or materials, dangerous chemicals, goods of an illegal nature or live animals.
What happens if I need a different size unit as time goes on?
No problem, just let us know.

One of the benefits of our flexible storage solutions means that you can increase or decrease the size of unit you occupy as your needs change, so you never need to pay for space you are not using.
Do dainton self storage provide the locks?
You can bring your own padlock or you can buy a padlock when you arrive from our reception.

We do not keep a key - you are the only key holder.
How much notice do I need to give to move out?
Notice is only one week
When can I access my goods?
Internal storage units can be accessed at any time during our reception opening hours. External units can be accessed between 7am and 9pm 7 days a week, 365 days a year.

And remember access is FREE!
Are my goods safe?
Our sites have 24 hour CCTV coverage and are manned during reception open hours. Access is only provided by electronic gates out of hours.
Will household goods be OK in a container?
Yes. Our self storage containers are are lined with a special coating known as Graffo which helps to reduce condensation inside the container. We do recommend all household furniture to have covers and of course insurance.
What happens if I leave in the middle of a month?
Providing you have given 7 days’ notice you will be refunded the days you do not use.
How do I get my refund?
After you have told us you have vacated we will close the account and your refund will be processed within 21 days.
How often can I access?
You can come and go as you please, 7 days a week, with most sites. Please refer to each sites opening and access times.
What is price match?
Any competitor quote should be presented to us in writing at one of our stores. A verbal quote is not acceptable. All competitor quotes must be dated within 2 weeks of your move-in date and must be produced prior to move-in. Any competitor quote must be from a competitor located within 5 miles of our store and offering a similar type of storage service. This means a self-storage centre with comparable facilities and security features to a Dainton Self Storage. Our Price Match is always subject to the availability. Our Price Match cannot to be used in conjunction with any other promotion or offer. Dainton Self Storage reserve the right to withdraw this discount at any time. Please call your local facility for more details.

Thank you for your enquiry!

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