Is there a minimum storage period?

Yes. We have a minimum self storage period of 1 month.

Do I have to pay a deposit?

Yes. 50% of a month’s rental on the size of unit you take on. This is fully refundable upon vacation within 30 days of vacating.

Do I need insurance?

Yes, Insurance for goods in storage is mandatory at both our internal and external self storage sites. We can provide insurance cover for all our customers or you can arrange your own.

When can I move my goods into storage?

You can move in straight away (subject to availability) on the same day you enquire or by arrangement, at your convenience. You can reserve your storage unit up to 7 days in advance for free.

What can I store? Is there anything I'm not allowed to store?

You can store almost anything at Dainton Self Storage, as long as it’s not perishable, flammable or illegal!

You cannot store gas, any flammable items, fireworks, perishable foods or materials, dangerous chemicals, goods of an illegal nature or live animals.

What happens if I need a different size storage in future?

No problem, just let us know.

One of the benefits of our flexible storage solutions means that you can increase or decrease the size of unit you occupy as your needs change, so you never need to pay for space you are not using.

Do Dainton Self Storage provide the locks to my storage?

You can bring your own padlock or you can hire or buy a padlock when you book. We do not keep a key – you are the only key-holder.

How much notice do I need to give to move out?

Notice is only one week.

When can I access my goods?

Internal storage units can be accessed at any time during our reception opening hours. External units can be accessed between 7am and 9pm 7 days a week, 365 days a year.

And remember access is FREE!

Are my goods safe?

Our sites have 24 hour CCTV coverage and are manned during reception open hours. Access is only provided by electronic gates out of hours.

Will household goods be okay in a container?

Yes. Our self storage containers are lined with a special coating known as Graffo which helps to reduce condensation inside the container. We do recommend all household furniture to have covers and of course all of your goods have to be covered by storage insurance.

What happens if I leave in the middle of a month?

Providing you have given 7 days’ notice you will be refunded the days you do not use.

When do I get my refund?

After you have told us you have vacated we will close the account and your refund will be processed within 21 days.

How often can I access?

You can come and go as you please, 7 days a week, with most sites. Please refer to each site’s opening and access times.

What is price match?

Any competitor quote should be presented to us in writing at one of our stores. A verbal quote is not acceptable. All competitor quotes must be dated within 2 weeks of your move-in date and must be produced prior to move-in. Any competitor quote must be from a competitor located within 5 miles of our store and offering a similar type of storage service. This means a self-storage centre with comparable facilities and security features to a Dainton Self Storage. Our Price Match is always subject to the availability. Our Price Match cannot to be used in conjunction with any other promotion or offer. Dainton Self Storage reserve the right to withdraw this discount at any time. Please call your local facility for more details.