Protecting your possessions In storage

We know your possessions are valuable. We do everything we can to make sure your possessions are safe and secure while in storage at Dainton. However we all know there are some eventualities that we just can’t guarantee to protect you against, such as fire and flood. For those events you need self-storage insurance. We provide bespoke protection for you through our own liability cover.

Experience has shown us that the majority of home insurance policies will not cover your valuable goods whilst in self-storage facilities or they fail to cover specific perils that can be associated with storage. Did you know items ‘away from the home’ only cover such items as suits in the dry cleaners for a short period of time?

To ensure you have protection whilst in storage we have agreed with our insurers that we can accept liability for damage caused by a number of insured perils.

What our Self Storage Guard insurance covers:

Our self storage insurance policy has a number of benefits over most household insurance policies.

• Physical loss or damage to your property caused by burst pipes or escape of water
• Theft accompanied by forcible and violent entry or exit
• Moth, insect or vermin damage from an external source
• Fire
• Lightning
• Explosion
• Earthquake
• Storm
• Riot
• Strike
• Civil commotion
• Malicious damage
• Impact by vehicles and aircraft

What you can’t store at Dainton Self Storage:

• Toxic, pollutant or contaminated goods
• Firearms, munitions or explosives
• Radioactive materials
• Flammable or hazardous goods
• Living plants or animals
• Food or perishable goods*
• Cash and securities
• Illegal goods
• Waste

* Unless approved by us in advance and confirmed in writing.

Can you use your own storage insurance?

You can also take out your own insurance if you wish. We will ask for proof of cover before your goods are placed in self storage with us.
Any insurance must cover goods stored in a self storage facility and name the storage company you are storing at, along with the full postal address of the storage depot and a sum insured.

Making a claim

We hope you don’t have to make a claim however should the worst happen, your storage depot manager is ready to support you through the claims handling process.

Please download and read our insurance terms & conditions below:

Up to and including 31/07/24

From 01/08/24 onwards

Immediate storage protection cover for your valuables

Your policy is valid from the moment you place your goods in storage with us, and protects your home insurance benefits.

Because our insurance is designed specifically for your items in storage there would be no impact on your often valuable ‘no claims discount’ on your home insurance or affect your future premiums in the event of a claim.

Please take a few minutes to read through our top tips to protect the goods you are storing with us.

• Ensuring the value is declared correctly – Before taking cover, please consider the true cost of replacing the contents you are storing with us.
• Consider making a list to help you or take photos or a video of your contents to help our insurer in the event of a claim.
• If you have expensive goods with valuations, please ensure you can obtain a copy in the event of an emergency or total loss.
• Finally, remember that valuations can change, therefore it is important to inform us of any changes to the value of the goods stored.

What is under-insurance?

Under-insurance is a common problem and can equally arise when valuing possessions, stock or equipment whilst in any setting including self-storage.

It arises when the value of the goods declared does not represent the true replacement value at risk, resulting in us assuming responsibility for a lower value. It matters because in the event that you are under-insured and you need to make a claim, you may receive a substantially reduced pay-out.